Scarlett Payne
Scarlett Payne is a UX copywriter at Boldist with a passion for creating frictionless websites and unforgettable brands.
Your WordPress Page Builder Is Killing Your Soul
If you’re thinking about using a WordPress page builder to create your business’s website, read … Read More
UX Writing vs Copywriting: What’s the Difference?
As a writer who studied advertising and then went on to work for marketing agencies, … Read More
How to Write User-Friendly Error Messages
How hard could writing an effective error message be? There are a surprising number of … Read More
How to Create a Customer Journey Map
We’ve already discussed why you need a customer journey map. If you don’t feel up … Read More
Why You Need a Customer Journey Map | UX Design
Whether you run a business, manage a marketing firm or work in user experience (UX), … Read More
Conversational Marketing: Do Chatbots Convert Better Than Web Forms?
We’ve discussed the UX of chatbots in the past, and when done right, they have … Read More
A Guide to Writing Inclusive Language and Copy
Last year took us all for a ride, and the beginning of 2021 has hopped … Read More
How Chatbots Affect User Experience
Chances are, you’ve already interacted with numerous chatbots. But, for the sake of this article, … Read More
The Complete Guide to UX Research Methods
UX design is all about the user, and the only way to uncover user needs … Read More